Trading Terms

All prices are exclusive of GST and are subject to change. The GST will be added to your completed order. Minimum Wholesale order is $200 excl. GST. Orders may be made by phone, email or from the website. To assist with ordering from the website, please view this document which explains the process for ordering in grams and kg.

Images

All pictures used on the website are for illustration purposes only. Actual products may vary.

Freight and Shipping Times

Freight is calculated once your order has been received. All parcels require signature on delivery unless stated otherwise and are dispatched from our warehouse in Varsity Lakes, Queensland, Australia. No responsibility will be taken once goods leave our warehouse, unless insured. Please ask our friendly staff about this option. Australia Post Standard shipping 4-12 Business Days Australia Post Express Shipping 1-3 Business Days Team Global 1-6 Business Days New Zealand 3-12 Business Days

Payments

Payment must be made at the time of your order. We accept cash, credit card, PayPal, Afterpay and direct deposit.

Returns

We do not accept returns or refunds if you simply change your mind. Any discrepancies or breakages must be reported within 7 days of delivery. Photographic proof of discrepancies and breakages may be required in order to validate the return. Upon confirmation of return, items may be requested back via a return label provided or a credit note issued.